Managed IT Services, the Alternative to Business Servers
NovelASPect provides managed IT services for a fixed monthly fee. Our fee provides you with a significant reduction to your IT costs and a significant increase in your IT productivity. Our managed IT services include:
- Hosted Server
- Hosted E-Mail
- 24 x 7 x 365 Help Desk
Whether you have a direct line and the phone is answered with your company name or your company uses the NovelASPect hosted help desk, the NovelASPect help desk is always available to answer your call. Managed IT Services aren’t managed with a great support team.
Why Managed IT Services?
NovelASpect’s managed IT services build and maintain your business’s information technology resources, resulting in improved quality, reliability and simplicity of your IT infrastructure. All this is done at a fraction of the cost of maintaining a server in-house.
Think back to the 1970′s. When computers first became main-stream, they did so using a mainframe model with many clunky terminals scattered throughout the network. The mainframe model was the least expensive method of providing IT services to large enterprises and managed IT services were limited to corporations and big companies such as EDS and Perot Systems. The main issue with the mainframe model, however, was that the capabilities available to the end users weren’t flexible enough to meet the needs of the individual user. Even if they were, the bandwidth needed to operate over these networks did not exist. Hence the personal computer and distributed computing were invented.
There are many problems with a distributed computing model. It is very costly to operate and maintain a large distributed network. Data in this type of network is spread amongst many machines – most of which are not backed up regularly. Much of the computing power in this network sits idle for much of the day. Managed IT Services was somewhat more efficient with distributed computing, however it was still expensive and limited to large companies.
Fast forward to today, and most businesses are still using the distributed computing model. Why? The primary reason is simple – this is the way things have been for the last 20 years. Technology has changed so much in the past 20 years that now companies can go back to the shared mainframe model with the flexibility of the distributed model, while saving at least 30% of the cost of owning and maintaining an in-house server. The current model makes managed IT services an affordable and effective solution for small and medium sized businesses.
This is where NovelASPect comes in. NovelASPect provides managed IT services by giving you published applications and providing a secure workspace for your company on our servers. Never manage another server again. Have your applications ready at your fingertips 24 x 7 x 365 – delivered via the latest Citrix technology. Take comfort in the fact that your data and applications reside on the latest HP Blade Servers and on Storage Area Networks. All this at a very affordable rate. Your applications and data – our hardware and software. Managed IT Services have never been easier.
Managed IT Case Study
The primary benefit of using NovelASPect Managed IT Services comes as a result of moving your IT infrastructure to the cloud. Small and medium sized businesses don’t require full time IT resources. NovelASPect provides small and medium sized businesses the ability to rent a portion of our Citrix and operating system expertise and our data center infrastructure giving you the power of a Fortune 500 data center at a fraction of the costs.
Below is a recent comparison of IT related costs for a San Francisco based biotech firm using their in house model versus the NovelASP Managed IT Services model.
In-House Hosted
Capital Costs
Server Room Buildout 20,000 -0-
Office Wiring
Phone 2,500 -0-
Cat 5 Wiring 2,500 2,500
Servers / Firewall 12,000 -0-
Computers – 10 users 15,000 15,000
Phone System 15,000 1,000
Total Capital 67,000 18,500
Operating Costs – Monthly
Internet Connection 700 250
T-1 Line 700 -0-
Conference Calling 350 -0-
Desktop Support 1,500 300
Server Maintenance 2,500 250
Email – Exchange 500 125
Backup 500 Included
Disaster Recovery None Included
Account Management 3,000 1,800
Phone System 700 500
Total 10,450 3,100
The advantages of managed IT services are clear from a financial perspective. We also work with IT service providers to help you manage your accounts. We provide the servers and access to those servers through Citrix. You manage your client accounts, do first level tech support or provide a phone number so you can use our 24 x 7 branded help desk.
Contact us today to discuss how NovelASPect can provide your managed IT services and improve the quality of your IT at a fraction of the cost of doing it yourself.