Managed Services 

Managed Services, the Alternate to Business Servers

NovelASPect provides managed services for a fixed monthly fee.  Our fee provides you with a significant reduction to your IT costs and a significant increase in your IT productivity.  Our managed services include:

• Hosted Server   Hosted Servers are the foundation of managed services.  Moving your server to the cloud relieves you of managing maintenance, hardware and software upgrades, security, backups and disaster recovery.  Our hosted servers start at $150 per month.

• Hosted E-Mail   A great addition when switching to managed services is Hosted E-Mail.  You receive 24 x 7 x 365 anywhere access to your Exchange hosted email through any internet browser, any phone or through your NovelASPect hosted Outlook software.    

• 24 x 7 x 365 Help Desk   Whether you have a direct line and the phone is answered with your company name or your company uses the NovelASPect hosted help desk, the NovelASPect help desk is always available to answer your call.  Managed Services aren’t managed with a great support team.

Why Managed Services?

NovelASpect’s managed services build and maintain your business’s information technology resources, resulting in improved quality, reliability and simplicity of your IT infrastructure. All this is done at a fraction of the cost of maintaining a server in-house.

Think back to the 1970′s. When computers first became main-stream, they did so using a mainframe model with many clunky terminals scattered throughout the network. The mainframe model was the least expensive method of providing IT services to large enterprises and managed services were limited to corporations and big companies such as EDS and Perot Systems. The main issue with the mainframe model, however, was that the capabilities available to the end users weren’t flexible enough to meet the needs of the individual user. Even if they were, the bandwidth needed to operate over these networks did not exist. Hence the personal computer and distributed computing were invented.

There are many problems with a distributed computing model. It is very costly to operate and maintain a large distributed network. Data in this type of network is spread amongst many machines – most of which are not backed up regularly. Much of the computing power in this network sits idle for much of the day.  Managed Services was somewhat more efficient with distributed computing, however it was still expensive and limited to large companies.

Fast forward to today, and most businesses are still using the distributed computing model. Why? The primary reason is simple – this is the way things have been for the last 20 years. Technology has changed so much in the past 20 years that now companies can go back to the shared mainframe model with the flexibility of the distributed model, while saving at least 30% of the cost of owning and maintaining an in-house server.  The current model makes managed services an affordable and effective solution for small and medium sized businesses.

This is where NovelASPect comes in. NovelASPect provides managed services by giving you published applications and providing a secure workspace for your company on our servers. Never manage another server again. Have your applications ready at your fingertips 24 x 7 x 365 – delivered via the latest Citrix technology. Take comfort in the fact that your data and applications reside on the latest HP Blade Servers and on Storage Area Networks. All this at a very affordable rate. Your applications and data – our hardware and software. Managed Services have never been easier.

Managed Services Case Study 

 The primary benefit of using NovelASPect Managed Services comes as a result of moving your IT infrastructure to the cloud.  Small and medium sized businesses don’t require full time IT resources.  NovelASPect provides small and medium sized businesses the ability to rent a portion of our Citrix and operating system expertise and our data center infrastructure giving you the power of a Fortune 500 data center at a fraction of the costs.

Below is a recent comparison of IT related costs for a San Francisco based biotech firm using their in house model versus the NovelASP Managed Services model.

The advantages of managed services are clear from a financial perspective.  We also work with IT service providers to help you manage your accounts.  We provide the servers and access to those servers through Citrix.  You manage your client accounts, do first level tech support or provide a phone number so you can use our 24 x 7 branded help desk.

Contact us today to discuss how NovelASPect can provide your managed services and improve the quality of your IT at a fraction of the cost of doing it yourself.